stakeholder definition in business

Another example of an external stakeholder includes creditors. This may range from family and friends to the big Wall Street Banks. They all have an interest in the business because if it fails, stakeholder definition in business they are unlikely to receive their investment back. Excluded stakeholdersare those such as children or the disinterested public, originally as they had no economic impact on business.

stakeholder definition in business

With this money, they can buy raw materials and capital goods from suppliers and pay wages to employees. Many would argue that businesses exist to serve their customers. Customers are actually stakeholders of a business, in that they are impacted by the quality of service/products and their value. For example, passengers traveling on an airplane literally have their lives in the company’s hands when flying with the airline. In the event that a business fails and goes bankrupt, there is a pecking order among various stakeholders in who gets repaid on their capital investment. Secured creditors are first in line, followed by unsecured creditors, preferred shareholders, and finally owners of common stock .


The word evolved in later years to not only include bets but also financial practices in business dealings. Finally, once you understand your stakeholders, it’s time to set up a way to keep them informed.

  • Regulatory bodies want the company to follow laws, employ more people and uphold good financial practice to support the economy.
  • A stakeholder is a party that has an interest in the business, so anything the business does that affects the price, quantity, or quality of the good will affect them.
  • You can import and export project plans and share them with anyone.
  • It motivates them to work harder, which leads to an increase in existing shareholder value.
  • Supporters also take issue with the preeminent role given to stockholders by many business thinkers, especially in the past.
  • These normative arguments would matter little if stockholders had complete control in guiding the firm.
  • For years she had to carefully manage her responsibilities as they related to customers, suppliers, board members, and employees.

Internal stakeholders refer to those who have a direct involvement in the company. There are two types of stakeholders – internal stakeholders and external stakeholders .

Stakeholders in Business

The location of the deli is in a small building owned by the university, on the south edge of campus. She will work there when not performing her instructor responsibilities. Students will be hired on a part-time basis as needed to meet demand. Stakeholders have a large role in ensuring the success of a company.

What Are Stakeholders: Definition, Types, and Examples – Investopedia

What Are Stakeholders: Definition, Types, and Examples.

Posted: Sat, 25 Mar 2017 19:00:57 GMT [source]

Generic lists are a good starting point to identify potential stakeholders. This stakeholder list suggests 105 stakeholders and you are welcome to use it. It is a generic list so it doesn’t include many specialist or industry specific job titles, that said we hope it will be a useful to kick off your stakeholder mapping! For industry specific stakeholder lists see BPM stakeholders, big data stakeholders, construction stakeholders, eCommerce stakeholders, IT stakeholders, ITIL stakeholders and government stakeholders. Primary stakeholders vs. secondary – how they affect the company, whether directly or indirectly. Furthermore, companies also need some services from the government, for example, through infrastructure and education. For example, companies use highways for the smooth delivery of goods and raw materials.

Understanding Stakeholders

Indeed, the company might be able to build a road, but that would be too expensive. Long story short, infrastructure development by the government contributes to the company’s operations. This position has responsibility for planning, organizing, leading, and controlling company resources. And, it spans multiple layers, including directors, middle-level managers, and lower-level managers. It can be raw materials, capital goods, semi-finished goods, and goods and services for daily operations. They can influence a company’s operations through price, quality, and delivery schedules of inputs. Sometimes, the money from the sale is not enough to sustain future growth.

stakeholder definition in business

In corporate governance, stakeholders are often classified into primary or secondary groups. Primary stakeholders are fundamental for the firm’s operation and survival. Such stakeholders include owners, investors, employees, suppliers, customers, and competitors, as well as nature . Secondary stakeholders are those influenced by the firm’s operations but not directly engaged in transactions with the firm and consequently not essential for its survival.

What is a Stakeholder?[edit | edit source]

For example, employees have an interest in job security, pay, and working conditions. Meanwhile, shareholders are interested in profits, good governance, dividend payments, and share price. They also have an interest in delivering the desired results. In other words, they are affected by the company’s actions and affect the company’s success. At the end of the day, it’s up to a company, the CEO, and the board of directors to determine the appropriate ranking of stakeholders when competing interests arise.

stakeholder definition in business

Employees have a direct stake in the company in that they earn an income to support themselves, along with other benefits (both monetary and non-monetary). Depending on the nature of the business, employees may also have a health and safety interest (for example, in the industries of transportation, mining, oil and gas, construction, etc.).

General FAQs on Stakeholder

Shareholders can vote on important decisions, elect members to the board of directors, and sell their ownership in the company. Not all stakeholders can do these things, because other types of stakeholders own no shares in the company. For example, customers can’t elect members of the board unless they also happen to be shareholders. Nicole understands business and the concept of stakeholders. For years she had to carefully manage her responsibilities as they related to customers, suppliers, board members, and employees. Now, starting her own business, she is dealing with a new set of stakeholders.

Why is it called stakeholder?

The term stakeholder has its roots in horse racing. A stake race is one in which the prize money is derived from the entry fees that horse owners pay to enter the race. The entry fee is called a stake, a synonym for risk.